Kevin Martin

To say that our Department of Emergency Management/Department of Emergency Communications personnel do an outstanding job day in and day out without fanfare would be a gross understatement. I have often proudly referred to the men and women serving our department in this capacity as our “Lifeline.”

Quite often, these men and women supporting our units in the field are the real unsung heroes of our profession. Dispatchers are just as much our partners as is the guy or gal sitting next to us in a police car or walking the beat on the tough streets of San Francisco.